FAQ

Deposit and withdrawal

How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Jan 5, 20261,857
How do I withdraw USD with Bank transfer (ACH)?
Published on Feb 4, 2025Updated on Dec 3, 202511
How do I deposit USD with Bank transfer (ACH)?
Published on Jan 10, 2025Updated on Dec 3, 20252
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Dec 31, 202555
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Dec 12, 202584
What's USDT0 and how do I use it?
Published on Sep 12, 2025Updated on Dec 4, 202514
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Nov 17, 202561
How do I deposit USD with U.S. Domestic wire transfer?
Published on Feb 5, 2025Updated on Dec 23, 20256
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Nov 12, 2025915
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Jan 2, 2026633
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Sep 8, 2025203
What should I do if there is a payment due for my ACH deposit?
Published on Sep 29, 2025Updated on Dec 31, 2025
How do I withdraw USD with U.S. Domestic wire transfer?
Published on Feb 5, 2025Updated on Dec 3, 202510
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Nov 12, 2025163
Satoshi test FAQ
Published on May 28, 2024Updated on Oct 15, 202537

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