FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 24 Apr 20264,332
- How do I change my phone number?Published on 7 Sept 2023Updated on 24 Apr 202614,515
- How do I change my phone number?Published on 7 Sept 2023Updated on 22 Apr 20263
- How do I change my email?Published on 6 Sept 2023Updated on 9 Feb 20264,101
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 24 Apr 202613,818
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 16 Apr 202616,172
- What is sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,840
- How do I close my account? (web)Published on 22 Aug 2023Updated on 24 Apr 2026459
- How do I close my account? (app)Published on 22 Aug 2023Updated on 24 Apr 2026893
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 24 Mar 2026400
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 25 Mar 2026367
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 1 Apr 2026389
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 17 Apr 2026593
- How do I change my login password?Published on 22 Aug 2023Updated on 4 Mar 202619,620